Customer Journey Mapping

Project Description

The Customer Journey Map visualizes the stages a customer goes through when interacting with the company. Different layers can be added. It is an indispensable tool for sales funnel mapping, creating a superior customer experience and delivering intent-driven content throughout the journey. Above is a prototype that can be used as a starting point.

Project Details

  • Client:
  • Industry: –
  • Date: 2022
  • Category: data analytics, design thinking
  • Website: –

Project Participants

  • Digital Creator: Philipp Ehrling